Sometimes, things change. You may have approved a PTO request for an employee long before you knew of an urgent deadline on the horizon. Or maybe, you approved a request not realizing that many of your co-workers were already going to be out of the office that day, and you cannot afford to be understaffed. Whatever the reason, Eddy makes it simple to deny a request that has already been approved.
Determine Which Approved Request You Need to Deny
The first step in denying a time-off request that has already approved is determining which request needs to be denied. You can do this by clicking into the “Time Off” tab and then changing the filter on the “Requests” section to display the “Approved” requests.
Once you’ve selected the correct filter and you’re looking at the approved requests in your company, you can click on the “Review” link found on the right side of the screen for the request you wish to deny.
By clicking on the “Review” link, you’ll see a page with the details of the approved request. At the bottom of this page, you’ll see a link that reads “Deny Request.”
Deny the Approved Request
Click the “Deny Request” link in order to initiate the process of denying this time-off request. When you’ve clicked the link, you’ll then see a screen that asks you to input a reason for denying this request. This is important to do because you’ll need to explain to the employee why their request, that had previously been approved, is now going to be denied.
Once you’ve written your message that explains the decision to deny the request, you will be able to click the “Deny this request button. Once the button is clicked, the request will update in Eddy to show that it has been denied. In the employee’s profile, the status of the request will immediately change from “Approved” to “Denied.”
Email Notification of Denied Request
An email message will be sent to the employee, letting them know that their request has been denied. The email message will contain the explanation for denial left by the HR admin who denied the request.